FAQ

Frequently Asked Questions

Are your products hemp-derived?

Yes. Our products are hemp-derived and intended for adult customers only.

How old do I have to be to order?

You must be at least 21 years old to purchase from this website.

Do you provide lab results?

Yes. COAs and lab results should be clearly available on our website when available.

Do you ship everywhere?

No. We ship only to locations where hemp-derived products are permitted by applicable law.

How long does shipping take?

Orders are typically processed within 1–3 business days, though shipping times may vary.

What if I receive the wrong item or a damaged order?

Please contact us within 48 hours of delivery at support@ndcommercegroup.com with your order number and photos.

Can I return opened products?

No. Opened or used consumable products are generally not eligible for return.

How can I contact support?

Email us at support@ndcommercegroup.com or call (708) 257-2245.