Refund / Return Policy
Refund / Return Policy
At Nationwide Dank, we stand behind the quality of our products and customer experience.
All Sales Policy
Due to the nature of consumable hemp-derived products, all sales are generally final.
Damaged or Incorrect Orders
If you receive the wrong item or your order arrives damaged, contact us within 48 hours of delivery at support@ndcommercegroup.com with:
- Your full name
- Order number
- A description of the issue
- Clear photos of the package and product
Review Process
Approved issues may qualify for a replacement, store credit, or refund at our discretion.
Non-Returnable Items
For safety, compliance, and product integrity reasons, opened or used products are not eligible for return.
Refused or Undeliverable Packages
If an order is refused, returned as undeliverable, or cannot be completed due to an incorrect address entered by the customer, any refund issued may exclude original shipping charges and other applicable costs.
Contact
For help with an order issue, email us at: